Shipping Policy

1. Digital Products Only

All products sold on this website are digital downloads. No physical items will be shipped.

By purchasing from our store, you acknowledge that you are buying a digital product that will be delivered electronically.

2. Delivery of Digital Files

Once your payment is successfully processed, your files will be made available for immediate download on the order confirmation page and/or sent to the email address provided at checkout.

Delivery is considered complete once:

• The download link is displayed after purchase
• The download email has been successfully sent

3. No Shipping Required

Since all products are digital:

• No shipping fees will be charged
• No physical delivery will occur
• No shipping address is required for delivery

4. Customer Responsibility

It is the customer’s responsibility to:

• Enter a valid and correct email address at checkout
• Download and save files after purchase
• Ensure their device supports opening ZIP and PDF files

We are not responsible for delivery issues caused by:

• Incorrect email addresses entered at checkout
• Failure to download or save files after purchase
• Email delivery delays caused by spam filters or inbox settings

5. Proof of Delivery

All digital purchases are logged in our system, including:

• Date and time of purchase
• Download activity
• IP address used to access the files

This information may be used to verify successful delivery in case of disputes.

6. Access Issues

If you are unable to access your files, please contact us at support@supportingspeciallearners.com and we will assist you in accessing your purchased resources.