Refund policy

Thank you for shopping at Supporting Special Learners. We understand that circumstances may change, but due to the nature of our digital and downloadable products, we have a strict no refund policy for all purchases.

Before You Purchase:

• Please carefully review the product description, sample pages, and any other relevant information before completing your purchase.
• If you have any questions about a product, please contact us at support@supportingspeciallearners.com before purchasing. We're happy to help!

Exceptions:

In rare cases, we may consider refunds for the following situations:

• Duplicate Purchase: If you accidentally purchase the same product twice, please contact us with proof of purchase.
• Technical Issues: If you encounter technical issues preventing you from accessing or downloading the product, we will work with you to resolve the problem or provide a replacement download.

How to Request a Refund:

If you believe your situation meets one of the exceptions above, please contact us at support@supportingspeciallearners.com within 15 days of your purchase. Be sure to include your order number and a detailed explanation of the issue.

We value your understanding and cooperation.